Tailored fulfillment is in our DNA

We fully respect the uniqueness of each of our clients. That’s why, in addition to standard warehouse operations, we offer a wide range of services tailored to their business needs.

 

Our goal is to be a partner that can flexibly respond to market demands and maximally support the strength and individuality of our clients’ brands – which differentiate them from competitors.

Read real examples of tailored fulfillment from our distribution center.
Skladon fulfillment: Written message_select

Our clients’ experience

The basic condition for our success was that Skladon tried to adapt to our wishes and requirements as much as possible.

Favicon: Skinners
Michaela Steinhauser
Co-Founder & COO Skinners
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Receipt of goods

Skladon fulfillment: Prioritizace příjmu zboží
Ikona checklist
Receipt prioritisation

For each client, we register receipts of goods that need to be processed as a priority. Either because of stocking products for a planned campaign or to replenish existing (missing) stock. In our MySkladon application, the client can set a priority for each goods receipt according to their current needs.

Ikona lupy
Records of expiry date and batch

When goods are received, we systematically track the expiry date and batch for relevant products. We thus reduce the risk of expiry dates, we stock according to the specific requirements of B2B partners, we are able to trace and dispose of defective batches, etc.

Ikona: Štítek na produktu
Labelling

Do you cooperate with suppliers who do not label their goods or often make mistakes in labelling? To ensure accuracy in storage and picking, we label products with EAN or QR codes, stick instructions for use, include package inserts and more.

Quality checks

For clients who are not satisfied with the production quality of the delivered products, we provide (random) quality checks according to the established guidelines. We visually assess colour, tighten caps on liquids, verify product functionality, etc.

Kitting of final products

Skladon fulfillment: kompletace zboží
Ikona kompletace
Products kitting

Are you planning a marketing event or need to finalize a multi-item product? We provide our clients with kitting of sets, kits or gift packs according to a set list of items, either immediately after receiving the products in stock, in a batch or on an ongoing basis.

Ikona: Gravírování
Engraving

Do you offer your customers the possibility to customize products with engraving? In our distribution center we engrave your chosen texts, logos or images on products.

Ikona hydraulický press
Embossing

We also offer our clients the possibility of embossing. We can stamp unique messages – composed of letters, numbers or other characters – on selected products according to the customer’s requirements.

Ikona: Dekompletace
De-kitting

Do you need to decomplete previously shipped products and then restock your inventory for new orders? We have extensive experience with this process and are happy to help.

Ikona: Káva
Coffee grinding

For coffee retailers, we grind coffee beans to the required coarseness directly in our warehouse facilities. We heat seal the final packaging and apply the appropriate labels.

Ikona: Stuha
Own brand ribbon and stickers

Do you differentiate yourself from your competitors with original accessories such as branded ribbons or stickers? We also offer this service to our clients as standard.

Ikona recyklace
Electronics recycling

Do you distribute your electronic devices repeatedly into circulation and are you looking for a partner who can provide you with trouble-free service? We have experience in cleaning, visual and functional checks, reinstallation, factory resetting, charging, re-packaging… and then delivering the devices to the renter.

Storage

Skladon fulfillment: přeskladňování zboží
Ikona sklad
Shelving vs. pallet racks

Do you stock products that you need to have on hand as soon as possible for order processing? Or have you overstocked and use some of the products for (long-term) stock with the possibility of future replenishment to the available stock? We work with both scenarios, stocking both pallet buffers and shelving to reduce costs for our clients.

Ikona: Police
Storage in multiSKU positions

Do you sell small goods or does your supplier deliver boxes with multiple types of products? Are you looking for a warehouse saving solution? We have a multiSKU solution where we store a variety of products for our client in one location. Both in shelving and pallet racking.

Ikona: Lednice
Storage in refrigerators

For our clients, we are equipped to store (part of) the goods in coolers or refrigerators.

Ikona: Hořlavina
Handling of combustible material

We store goods that fall into the category of flammables in the immediate proximity of loading ramps. These are mainly products containing batteries, petrol, oil and others. We also work with carriers that allow the transport of hazardous components.

Ikona sklad
Bonded warehousing

Do you trade with non-EU partners and your goods are subject to customs duties? Take advantage of our bonded warehousing permit. You only pay customs duties at the time of order reception, optimising your company’s cash flow.

Ikona hodiny
ABC analysis

We systematically analyze sales at the level of each product, where we then store the best-selling items as close to the packing tables as possible and vice versa. We are thus able to ensure the highest possible efficiency in the order handling process.

Order picking

Skladon fulfillment: Čištění vráceného zboží
Ikona: Čistění produktů
Cleaning products before packaging

Do you value customer experience and is unboxing important to you? We clean our clients’ products of dust and other possible dirt from production before packaging.

Ikona: Mobil
Picking by IMEI and serial number

For the registration and possible complaint management of electronic devices, we pick up products by serial number or IMEI. This information is systematically paired with the product throughout the complete purchasing process.

Ikona žárovka
FIFO / FEFO picking

As a standard, we pick goods using the FIFO method, but in the case of products subject to expiry date, we systematically follow the FEFO method. Our clients can select the picking method at the product level in the MySkladon client application.

Ikona deník
Minimum expiration of B2B partners

Do you sell your goods through B2B business partners who require products with a minimum expiry date? Thanks to our warehouse management system (WMS), we meet these demands on a daily basis.

Ikona: QR
QR codes for loose material

For our clients, we pick loose material or significantly small goods using QR codes to increase the speed of processing this specific product range.

Picking according to the optimal route

In the process of picking goods from the orders of a specific client, the warehouse staff is systematically navigated along the shortest possible picking route, thus eliminating the necessary time to a minimum.

Packing of shipments

Skladon fulfillment: Vkládání promo materiálu
Ikona: Dopis
Inserting additional material

Are you actively working on customer retention and adding support materials to your orders? We include promo, instructions, thank you cards and more in our clients’ orders in the language of the destination as standard.

Ikona: Dárek
Inserting gifts

Do you work even harder with the customer experience and include extra little gifts in your shipments? Our clients can set the price level of their order for gift insertion in MySkladon app.

Ikona: Dokument
Handwritten messages

At the request of our clients, we personalise orders with handwritten messages – directly addressing the recipient by name and in the local language of the package destination (currently in 7 languages).

Ikona: EAN kód
SSCC and QC codes

Do you sell on marketplaces and need to ensure a smooth material flow of your shipments using SSCC codes? Or are you trying to protect your goods from unfair reselling practices? We will label your products with QC codes.

Ikona: Hedvábný papír
Packing in tissue paper

If our client values premiumism, we wrap their products in tissue paper. In our distribution center, this packaging method is common for the cosmetics, fashion or book segments.

Ikona: Bota
Specifics in the footwear segment

We offer our fulfillment services to many companies in the footwear industry. For packaging, it is common for us to insert insoles into shoes, attach (orthopaedic) insoles, lace laces or punch holes for laces.

Ikona: Parfém
Perfuming orders

If our client targets the customer’s smell senses when unpacking orders, we perfume the packed orders taking into account the gender of the recipient.

Ikona: Křehké zboží
Packing of fragile goods

To eliminate damage to products during transport to the end customer, we have defined packaging regulations with our clients who sell fragile goods. Stickers informing about fragile contents are a matter of course.

Ikona balíček
Own packaging material

We respect the strength and uniqueness of each brand. Therefore, if our client requests, we wrap their orders in their own filling and packaging material, the use of branded adhesive tape is no exception.

Ikona ekologie
Eco-friendly packaging of orders

The trend of taking ecology into account in logistics is becoming more and more noticeable, so our clients can use both their own and our ecological packaging materials. In addition, we are able to provide these at a discount due to the quantities we buy.

Ikona krabice
Packaging of B2B orders

Do you own a network of brick-and-mortar stores or sell through B2B business partners? We follow strict rules when packaging, such as inserting products in the required order and EAN code on top, attaching the necessary documentation and other specifications. Details of our B2B fulfilment services can be found here.

Dispatch, returns and claims

Skladon fulfillment: Expedice zboží z DC
Ikona nákladní vozidlo
Arranging pickups

In addition to standard carriers, we also cooperate with carriers specializing in oversized pallet transport. We quote prices for our clients, order shipments, meet the required delivery slots for B2B partners, handle the necessary documentation (CMR, weights, dimensions, stackability of shipments) and more.

Ikona checklist
Customs procedure

If our clients import/export their goods outside the European Union, we represent them in communication with customs authorities. We also cooperate with Mywatrade company on importing goods from third countries.

Ikona: Fotoaparát
Cleaning and photography of returned products

Goods that are returned from the customer to our distribution center are restored to saleable condition – we check for damage, clean, repackage, and restock. In case of any confusion, we photograph the goods and send them to the client for assessment or resend to the original address.

Ikona: Štítek na produktu
Return labels

In segments with higher return rates (e.g. fashion, footwear), we include return address labels in all shipments for possible return of goods. Of course, based on an agreement with the client in order to improve the customer experience associated with reverse logistics.

Ikona kapka
Planning of pickups to the cleaning plant

If required by the client, we are able to arrange regular/impact pick-ups for their goods, which are transported to the dry cleaners and then back to our distribution center.

Ikona ocenění
(Ecological) disposal of goods

For our clients we arrange the disposal of goods that are no longer saleable. We also have experience in the environmental disposal or disposal of goods that belong to a special regime.

Ikona oko
4K camera surveillance

We monitor all our packing tables with 4K camera systems. Their recordings are then used to resolve any customer complaints. We send our clients photographs showing the (in)legitimacy of the case.

Customization of systems

Ikona zařízení
Data anonymization

At the request of our client, we automatically anonymise the data about the recipients of their orders. Whether for legislative or other reasons, within a precisely defined period.

Ikona personalizace
Customized ERP connection

In the case of connecting the client’s and our systems, we have extensive experience with customizations. We respect the client’s needs and avoid the transfer of sensitive data.

Ikona recyklace
Integration to the Retino return widget

To enhance the user experience with returns and ease of management, we offer our clients an integrated connection to the Retino returns widget.

Secured payments

Our clients can benefit from secure payment integrations on sales channels. Examples are Heureka payment and others.

Ikona kamenná prodejna
Sales via marketplaces

Since 2016, we have been offering our clients the possibility of selling via marketplaces, where we are ready both in terms of systems and processes. We provide seamless receipt of goods in the marketplace stock and other conditions for a smooth sales process. We are continuously expanding our capabilities, for more information please feel free to contact our sales department at sales@skladon.cz.

MySkladon: client app

Frequently asked questions

How do you react to the increase in orders and sales peaks of your clients?

We flexibly increase our team of full-time employees with agency workers, where we primarily choose from already trained ones. If necessary, we implement multi-shift operation, weekend shifts or paid overtime. Individual workstations and warehouse processes are set up for multiple increases.

How long does it take to connect to the Skladon system?

The duration depends on the type of platform of your online store and the intensity of work in connecting the systems according to our instructions. The optimal time frame is between 1 – 3 weeks. We have plugins and add-ons available for the most common solutions like Shopify, WooCommerce, Upgates and others where the connection takes within lower units of days.

How are fulfillment services billed?

Our services are billed on a monthly basis. Each of our clients pays a flexible amount for a specific month, where they are charged for the services they have actually used – warehouse space and logistics operations. We set individual quotations with our clients at the beginning of our cooperation, according to their specific needs.

Haven't found what you were looking for?

Call us at (+420) 739 378 030, or email sales@skladon.cz