Streamline returns and claims management
Looking for a way to offer your customers a superior order return solution?
Achieve a better customer experience and save up to 75% of your time with the Retino return widget.
Why to choose Retino for your reverse logistics
Stories of satisfied clients
More than 2,000 Czech and foreign online stores have experience with Retino, from the smallest ones to big brands.
Retino helped us to simplify and speed up the reverse processes. 100% recommended!
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Retino add-on:
Automatic data synchronization
The developed Retino add-on ensures automatic and two-way data transfer with the Skladon system on each case. For example, the following information is transferred between the systems:
→ Returned products
→ Account number for refund
→ Return reason
→ Preferred method of complaint
→ Photo documentation of products
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How it works: connection between Retino and Skladon
Creating a return case
An end customer creates a return or claim via the widget on an online store and orders shipping. The following information is thus saved in Retino: customer name, products to be returned, account number for refund, return reason, photo or video documentation of the returned goods.
Retino: Frequently Asked Questions
