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Skladon

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Martina Kovacova

When selecting a fulfillment service, we wanted a sufficiently experienced partner who can adapt to our specific requirements as much as possible so that we can continue to deliver a first-class shopping experience to our customers. In other words, a personal approach, process quality and room for flexibility made the difference. We chose Skladon, where we got the impression that we would not be a drop in the ocean.

Lukas Hejtmanek

If a problem arises during the cooperation, the Skladon employees try to solve it as efficiently as possible. They don&#8217;t hide behind anything, which is a huge added value for me. You can see that they really put their client first.

Michaela Steinhauser

We appreciate how Skladon tries its best to adapt to our new and unexpected situations.

Dan Dougherty

Skladon adapted flexibly to our operational requirements, and many processes still work according to our model.

Pavel Kovar

<h3>Individual approach</h3>

We plan ahead with the logistics management of Skladon, inform each other and discuss our upcoming requirements, such as a preparation for the next season or under which conditions orders must be delivered at the latest. We have known that we will be taken care of as much as possible.

Now we can focus all our energy on customer support and sales, knowing that the logistics are handled by experts. By working with a fullfilment service, we can adapt to high demand very quickly.

Lucie Konecna

Our logistics are very complicated by the nature of our business. Last year we finally decided to outsource it to Skladon, mainly due to large seasonal fluctuations, warehouse or staffing capacity.

Skladon was very professional in setting up the processes, which in our case are very complicated due to pre-packing, packing of shipments, etc. We clarified all possible issues personally and set up a completely new process. Since then it has worked absolutely amazingly.

Tomas Pokorny

As of January 2020, we do not record order picking errors; due to the low percentage, we perceive recording as time inefficient.

Simona Benkova

<h3>Warehouse processes</h3>

We only pay for the warehouse space that we actually use. If you have a well set up warehouse management and keep an eye on the turnover of goods, you can save tens of thousands per month.

When we compared the price with outsourced logistics, we found our own solution to be 10-15% cheaper. But we were comparing our situation at the time. When I add all the investments and the quality of the service provided by Skladon, the outsourcing option is significantly better for us.

The external warehouse can handle all orders from our online store and the fixed costs suddenly becomes variable ones. If a lot of orders come in, we pay a lot of money, if a little, we pay a little. That&#8217;s brilliant.

Martin Feix

By working with Skladon, we were able to reduce operating costs by 30%.

Orbico CZ/SK

The icing on the cake of working with Skladon is that it is cheaper for us to outsource logistics than when we handled it internally with our own warehouse and staff.

<h3>Service price</h3>

The online store connection with Skladon system works great. I can recommend Skladon for their professionalism and great technological background. I can&#8217;t imagine doing business without an external fulfillment center. If you want to scale your business and not have to worry about packing your own orders or having temporary workers, there is nothing to hesitate over.

Vit Libovicky

The complete transition of logistics, including IT connection, was smooth and took 3 weeks. We literally moved from the warehouse to the computers and started spending a fraction of the original time on logistics.

For example, by automating the shipping process, we can invest much more in marketing.

At Skladon, they always devote maximum energy to the solution, they see the correct setup and functioning as a top priority. They realize that a starting collaboration can limit or even threaten client&#8217;s business.

Thanks to fulfillment, we were able to fully automate logistics. We could never have managed the current situation on our own, mainly because of the cost of technology in relation to our cash flow.

<h3>Technology</h3>

I was surprised by the human approach of the Skladon staff. Because of the care shown, I see Skladon as part of our company&#8230; a full-fledged department for all logistics matters.

Our customers praise the speed of delivery and flawless packaging. We praise the very nice and helpful staff, reliability and communication from Skladon.

If you find that the demand for your products is growing rapidly and you are not sure whether you can ship everything on time, do not hesitate to contact an expert in logistics outsourcing, which Skladon undoubtedly is! It was its previous Sales Director Patrik Babinec who was the first person who was able to advise me in a clueless situation and answer our logistical obstacles. Thanks to him I started to feel that our situation was manageable.

If an error occurs, a prevention is put in place the next day against it&#8217;s repeated happening. However, we have not experienced any problems in the last year and are satisfied at the moment.

We communicate really openly with the logistics manager of Skladon. When a problem arises, I am told directly how the situation is, how it will be solved and how much time it will take.

<h3>Customer care</h3>

By logistics outsourcing, we got time to expand our core team, especially the sales and marketing department. I can focus on production instead of logistics, and we have also gained more space for further development of our product.

In terms of picking accuracy, Skladon is more reliable than our own solution and diametrically opposed to previous logistics providers, what is evident in the number of complaints.

We perceive Skladon as a quality and experienced partner, and from the beginning we had identical ideas about the form of future cooperation.

Aliaksei Siparau

Cooperation with Skladon makes it easier for us to ship our orders literally anywhere in the world.

Jan Kocenda

Skladon is a logistics partner that has contributed significantly to our business growth.

Our clients’ experience

Individual approach

Warehouse processes

Service price

Technology

Customer care

Satisfaction with the service