Do you handle returns for your clients?

Yes, returns are a standard part of our service, as are claims. With each client, we have defined in advance how the returned goods are to be handled – reshipped to the customer, repackaged and stored in our warehouse, photographed and sent to the client’s location or disposed of.

More questions about fulfillment service

How long does it take to start collaboration?

It depends on the size of the client and the current IT solution. For classic online store platforms we start the cooperation in a number of days to weeks, for more complex ERP systems the start-up is project-managed in a number of months.

What does the individual approach mean in practice?

Each of our clients has different requirements for receiving goods, picking, storage, packaging, etc. To ensure maximum satisfaction, we therefore follow pre-set rules and guidelines for each client, which also determines the final price.

What is the best way to ask for a quote?

We recommend filling in the non-binding inquiry form on the top right of our website, or contacting us directly at sales@skladon.cz. To speed up the pricing process, please fill in (in addition to your preferred contact details) your online store domain, monthly order volume and any special requirements.

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